Securus Technologies is the name to reckon with in the field of public safety, civil, criminal and prison communication technology. The company aims to help the prisoners to stay connected with the outside world, especially their friends and family, which helps in reducing the psychological trauma of the prisoners. As one of the leading firms in the crime prevention space, the company offers a broad range of products and services, which helps the firm to lead from the front. I have personally felt the difference Securus Technologies is making in bringing the families closer to the members who are imprisoned. It assists in alleviating the stress from the lives of the inmates, who are constantly under the psychological stress in the correctional agencies they are serving their term.
In a recent announcement, Securus Technologies secured the Gold Stevie Awards for the best customer service training team. It is one of the most competitive categories, and over 2,300 participants from across the globe in diverse sectors filed their applications for the same. It is a highly prestigious matter for the firm to win the award as it goes on to show the commitment of the company towards providing unmatched and attentive customer service to its clientele. The company has served over a million customers till date and continues to remain one of the top enterprises in the crime prevention sector.
The Stevie Awards is held annually to recognize and award the enterprises that have performed excellently in their areas in different categories. The awards are judged through various layers, first by the preliminary jury consisting of 77 judges from across the globe and then by a select committee, who makes the final decision as to who takes the award back home. Securus Technologies Inc. is humbled by the award and feels it has helped the team morally to stay determined and dedicated to leading the crime prevention and criminal technology space from the front.